Patient assistance programs have helped millions of patients afford their medicines. Use NPLB’s PAL Chat to see if you qualify today.

Having problems getting insurance to cover a prescribed medicine? 

We suggest calling the inventors.

Inventors didn’t spend decades creating a new medicine only for it to be left at the pharmacy counter because insurance doesn’t cover it or makes you pay too much out of pocket to get it. Many drug companies offer patient assistance programs (PAPs) and direct purchase platforms, as well as other discount and state government programs, to help patients access the medicines they need. Check out the video with Patient Advocate Katherine Sneddon to learn more.

Try out NPLB’s new Patient Assistance Lookup (PAL) to find out what help may be available for you.

“I was on hold with the pharmacy for the third time that week, trying to find an assistance program that was supposed to exist, but no one could locate it.”

PAL Chat Disclaimer: The PAL chat is an alpha release experiment. Please Note: Educational Purposes Only: Conversations with the Inventor Lookup are intended for educational purposes. Responses are generated by an AI language model and may contain errors or inaccuracies. Do not rely solely on these responses for critical decisions or actions. All responsibility for the use of this AI rests solely with the user. Not for Professional Use: The Inventor Lookup should not be used for investment, insurance, political, medical, legal, or any other professional purposes. Data Review: Conversations are anonymous and may be reviewed to improve performance and guide future development. The PAL Chat does not keep or store any personal information entered into it.

Companies may set eligibility requirements for their patient assistance programs, but you should always check to see if you qualify. Eligibility requirements can generally be found on the program’s website or by contacting the program directly.

This tool was designed by Pratham Modi, a NPLB Biotech Fellow ‘25.

“I was on hold with the pharmacy for the third time that week, trying to find an assistance program that was supposed to exist, but no one could locate it. The assistance was theoretically available. Getting it was the impossible part.

My family member's medication costs thousands of dollars a month, even with commercial insurance. Thrown around between four specialty pharmacies in two years. Constant denials. Constantly transferred calls. No real progress.

I also saw this gap working at a doctor's office: physicians prescribe medications, and patients just can't afford them. The support that's supposed to exist on the other side rarely materializes.

That frustration is what built this tool.”

- Pratham Modi, NPLB Biotech Fellowship (Fall ‘25 Cohort)

Questions? Want to get more involved?

We’re here to help. Reach out to theNPLB team at hello@nopatientleftbehind.org.

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